Privacy Policy

ThingHub.io Privacy Policy
Effective Date: January 1, 2026
At ThingHub.io, we are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (https://www.ThingHub.io), as well as any related sales, marketing, or technical services. If you have any questions or concerns, please contact us at support@thinghub.io.

1. What Information Do We Collect?
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide when registering an account, making a purchase, or contacting our engineering team.

• Contact Data: First and last name, corporate email address, postal address, phone number, and company details.
• Account Credentials: Passwords and security information used for authentication and account access.
• Payment Information: Credit card numbers and associated security codes required to process your orders. All payment data is securely handled and stored by our third-party payment processor.
• Communication Data: Any details you share when using our web forms or customer chat features.

Information Automatically Collected
When you visit or navigate ThingHub.io, certain technical data is captured automatically to maintain site security and provide internal analytics:

• Device and Usage Data: Your IP address, browser type, operating system, device name, location, and details about how and when you interact with our site.
• Web Beacons and Pixels: Small electronic files used to track site traffic or confirm when an operational email has been opened.
• Analytics Tools: We use Google Analytics to monitor aggregated site traffic and user behavior. You can opt out via the Google Analytics Opt-Out browser add-on.
• Optimization & Advertising: We utilize tracking technologies (including tools from Google and Microsoft) to evaluate site performance, prevent fraud, and display relevant commercial updates.

Information From Third-Party Sources
We may occasionally collect limited business data from public databases or corporate marketing partners, such as marketing leads and professional social media profiles.

2. How Do We Use Your Information?
We process your data to fulfill our contracts with you, comply with legal obligations, and pursue legitimate business interests. Specifically, we use your information:

• To Manage Accounts: To facilitate corporate user accounts and keep your login credentials secure.
• To Fulfill Orders: To process payments, manage hardware shipments, and coordinate product returns or exchanges.
• To Send Administrative Updates: To deliver critical updates regarding your orders, technical specifications, or policy changes.
• To Protect Our Services: To monitor for potential fraud, enforce our corporate terms, and maintain site security.
• To Market Our Products: To send relevant hardware product updates and promotional materials, which you can opt out of at any time.
• To Display Testimonials: To share verified customer success stories, only after obtaining your explicit consent.

3. Will Your Information Be Shared?
We do not sell, rent, or trade your personal data. We only share information in the following strict business scenarios:

• Third-Party Vendors: We share data with trusted service providers who execute functions on our behalf, including payment processing, shipping logistics, data analysis, and email delivery.
• Legal Obligations: We may disclose your data if legally required to comply with court orders, subpoenas, or national security requests.
• Business Transfers: Your data may be transferred or shared during negotiations of a company merger, asset sale, or acquisition.
• Corporate Safety: We may share information to investigate potential policy violations, suspected fraud, or threats to personal safety.

4. Cookies and Tracking Technologies
We use cookies and similar tracking tools to securely access and store information. You can configure your web browser to reject cookies, though doing so may limit your ability to use certain features on our e-commerce site.

5. Data Retention and Security
• Retention: We retain your personal data only as long as necessary to fulfill your business orders, provide customer support, or comply with legal requirements.
• Security: We employ a robust system of technical and organizational security measures to protect your data. However, because no internet transmission is 100% secure, all data transmissions are completed at your own risk.

6. Minor Privacy
We do not knowingly market to or collect data from individuals under 13 years of age. If we discover that an account has been created by a minor, it will be deactivated and deleted immediately.

7. Your Privacy Choices
• Account Management: You can review, modify, or terminate your account information at any time by logging into your account profile.
• Email Marketing Opt-Out: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of our messages, though you will still receive transaction-related emails regarding your hardware orders.

8. Updates and Contact Information
We may modify this policy to remain compliant with changing legal requirements. All updates will feature a revised effective date at the top of the page.
For questions, comments, or data requests, contact us at support@thinghub.io or by physical mail at:

ThingHub.io
6075 The Corners Pkwy, #210
Peachtree Corners, GA 30092
United States